The ICC workflow is just one way to create an agreement. The meaning is not in the method. It`s about talking through everyone`s assumptions and documenting the things the team agrees on. For the Happy Melly team, the way we started was how we installed Zoom, the video conferencing tool, and with Zoom, an online note box in [inaudible – 01:59]. And all I did was put 4 grip notes on the board, one information, one called Communication, and one called Collaboration. And then I also have an extra sticky note on the tools alone, because I was curious about what tools people thought was important, what they were using or what had just happened. Once we were all done, we took the opportunity to talk about each sticky team note. And the things we agreed on were placed in a Google Doc. At first, I remember it was a relatively painless process. There have not really been any major disagreements about anything for which we have just established the ground rules. What are the expected reaction times? And how are we going to give each other feedback? And what tools would we communicate with? So just a set of fundamental rules.
And the idea was that we would evaluate them regularly. During this meeting, you guide the group through a series of questions that examine everyone`s preferences and expectations. Then you work together to establish your team agreement. Cooperation tools should help bring your team together and improve your operations. But there`s more to working remotely than having the right tools for collaboration. Good virtual team leaders must promote teambuilding, effective communication and group cohesion. So how do we get each team member on the same side? Each team consists of a certain combination of personality types. And with these unique personality types come different types of processing and information transmission. To act as a team, it is important that everyone communicates. Just as an orchestra tunes in before a concert or an athlete warms up before training, tuning a virtual team helps put everyone on the same side.